
Frequently Asked Questions
No question is silly ! Just ask away!
Where do Kookaburra Sydney Tours operate?
Kookaburra Sydney Tours itineraries are designed to showcase Sydney and its stunning surrounding areas and hidden gems. We offer half and full day itineraries covering Sydney’s city and suburbs, as well as the Blue Mountains, South Coasts, Jervis Bay, Snowy Mountains and Food Concierge services.
What type of vehicle will we travel in?
We utilise a 2021 Isuzu MUX Luxury Edition 7-Seater, equipped with a roof-mounted TV screen for your entertainment during the journey. This SUV offers a comfortable and spacious ride, ensuring an enjoyable experience as we explore Sydney local or distant destinations. Its robust 4WD capabilities allow us to navigate various terrains, providing access to both urban and remote destinations.
How many passengers can our vehicle carry?
2021 Isuzu MUX Luxury Edition 7-Seater, although we can only offer six (6) customers our services at a time. Bear in mind when there are seven (7) people in the vehicle our boot capacity will be sufficiently compromised.
Are Kookaburra Sydney Tours suitable for families or solo travellers?
Our tours are designed to cater to families, friends, couples, and solo travellers alike. We believe in offering reasonable and affordable pricing that does not discriminate against solo travellers. Additionally, our team can arrange engaging experiences tailored specifically for children, ensuring that all participants create lasting memories and enjoy complete satisfaction.
Kookaburra Sydney Tours offer flexibility and are tailored to meet your specific needs. Tours can commence at any time, though an early start, ideally between 8:00am and 8:30am, is recommended to maximise your experience. The service includes convenient pick-up and drop-off at your Sydney hotel, or alternatively, at a central Sydney location or cruise ship terminal. If you are booking a tour while staying on a cruise ship, please ensure that your vessel will be docked in Sydney overnight.
Will cruise ship terminal pickups or drop off occur?
Yes, however, please ensure that your vessel will be docked in Sydney overnight to avoid missing your vessels departure.
What about lunch and entrance fees?
Please note that Kookaburra Sydney Tours does not include lunch, and entrance fees to attractions such as wildlife parks, Scenic World, or whale watching are also excluded from the tour price. We do not include lunch to offer you greater flexibility, allowing you to select a dining option that suits your preferences and budget.
Your guide will be happy to recommend a quality café or restaurant based on your location when you’re ready for a meal or a break.
Travelling with a child – do you provide child car seats?
We provide complimentary child and infant car seats for all tours. Please note that our tours are available to guests aged four (4) years and older. To ensure a smooth experience, kindly inform us at the time of booking if a car seat is required, so we can have it installed prior to your tour.
In accordance with Australian traffic regulations, children up to seven (7) years of age must be secured in an approved child or booster seat.
Can my tour be customised?
Our tours are merely suggestions and can be fully customised to suit your preferences and desired destinations. We offer flexibility to ensure your experience and memories aligns with your personal interests.
Can we go on tours not listen on the website?
Please contact us for further information and the tour destination you are seeking.
Is the guide’s gratuity included in the tour price?
Gratuities are completely at your discretion. However, if you are happy with the service provided by your guide, a gratuity is always very much appreciated.
Can I pay with a credit card?
To secure your booking, you may complete the full payment using your credit card at the time of reservation. We utilise the secure stripe platform to process transactions, accepting all major debit and credit cards from customers worldwide.
